Thank you for visiting and shopping at Moana Lisa. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1 business day. Orders are not shipped on weekends or Bank Holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
Royal Mail 1st Class (Fully Tracked)
1-3 Business Days
|Royal Mail 1st Class (Fully Tracked)
|1-3 Business Days
|Free On Orders Over £100
Royal Mail International Shipping
5-9 Business Days
*Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Moana Lisa LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
In the unlikely event that you have received your order damaged please contact us via email - email@example.com and a member of our team will help to resolve the issue.
International Shipping Policy
We ship worldwide!