Privacy Policy
This Policy is effective as of May 25, 2018
Our Mission Statement
At Moana Lisa, we understand that your privacy is paramount, especially given the personal nature of our products and services. We are committed to safeguarding your personal information, ensuring it is handled securely and in accordance with the highest data protection standards.
Moana Lisa complies with all relevant data protection legislation, including the General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA). We adhere to the strictest standards to protect your information, giving you confidence in our commitment to privacy and security.
What We Do and Don’t Do:
1. We use your Personal Information to provide outstanding customer service, tailoring our communications to ensure relevance and value.
2. We respect your privacy and comply with regulatory requirements to ensure your data is handled responsibly.
3. We protect your Personal Information using advanced security measures.
4. We do not sell your Personal Information to third parties.
We have created this Privacy Policy to transparently explain how we collect, use, and store your Personal Information, so you can have peace of mind when shopping with us.
Personal Information is any information that can directly identify you or combined with other data, including, but not limited to, your name, age, contact information, and online identifiers like cookies.
What This Policy Contains:
This Policy outlines key topics related to your information, including:
1. Key Information
2. How We Collect Your Personal Information
3. How We Use Your Personal Information
4. Legal Basis for Processing
5. Sharing Your Personal Information
6. Data Retention
7. Your Rights
8. Privacy for Children
9. Marketing Preferences
10. Security Measures
11. Links to Other Websites
12. Policy Updates
13. Questions and Complaints
1. Key Information
(A) Who We Are:
We are Moana Lisa, a company dedicated to enhancing wellness and intimacy. All references in this Policy to “Moana Lisa,” “our,” “us,” or “we” refer to Moana Lisa and any subsidiaries or affiliates. All references to “our website” mean the website owned by Moana Lisa at [insert Moana Lisa website URL].
(B) Our Values:
We value transparency, accountability, and fairness in our data handling practices. If you have any feedback on this Policy, please let us know using the contact details below.
(C) Who This Policy Applies To:
This Policy applies to:
• Visitors to our website
• Customers who create an account with us
Depending on our relationship with you, we may collect and use your information differently. Please refer to the relevant sections for more information on how we collect and use your data.
(D) Your Right to Object:
You have rights concerning our use of your Personal Information, including:
1. The right to stop us from using your information for marketing purposes.
2. The right to raise any valid objections to our use of your data based on legitimate interests.
(E) Consent and Confirmation:
By using our services, you confirm that you have read and understood this Policy in its entirety.
2. How We Collect Your Personal Information
You may provide Personal Information to us through:• Forms on our website
• Account registration
• Product purchases
• Promotions, surveys, or competitions
• Contacting us via phone, email, or other channels
3. How We Use Your Personal Information
3.1 Visitors to Our WebsiteWe may collect and use the following information:
• Name, email address, phone number, and communication details
• Technical data, including IP address, browser type, operating system, and usage information, such as pages visited
3.2 Account Holders
We may collect additional information for account holders, including:
• Postal address, age, gender, order history, payment details, and communication records
• Preferences and purchase history to enhance your shopping experience
We use this data to provide our services, process orders, maintain website security, and improve our offerings.
4. Legal Basis for Processing Your Data
Our legal bases for processing your information include fulfilling our contractual obligations to you, meeting our legal obligations, and pursuing legitimate business interests. Where required, we will obtain your consent.5. Sharing Your Personal Information
We do not sell your Personal Information to third parties. We may share your information with service providers to facilitate order processing, delivery, or payment. All third parties are bound by confidentiality agreements.6. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.7. Your Rights
You have rights concerning your Personal Information, including access, correction, deletion, restriction, and data portability. You may also withdraw your consent where applicable.8. Privacy for Children
Our services are intended for adults. We do not knowingly collect or process information from individuals under 18.9. Marketing Preferences
With your consent, we may contact you about products and services that may interest you. You can opt-out at any time by updating your preferences in your account settings or contacting us directly.10. Security Measures
We use a variety of security technologies and procedures to protect your Personal Information against unauthorized access, use, or disclosure.11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites.12. Policy Updates
We may update this Policy from time to time. Significant changes will be posted on our website, and we encourage you to review this Policy regularly.13. Contact Us
For questions, concerns, or complaints, please contact our Data Protection Officer:
Data Protection Officer
Moana Lisa
Address: [17 Palamos Road, London, E10 7JF, United Kingdom]
Email: [Support@moanalisatoys.com]
Data Collection and Usage: Moana Lisa collects Personal Information to provide services, fulfill contractual obligations, handle inquiries, and for legitimate business needs, such as security, compliance, and legal obligations.
2. Legal Basis for Data Processing: Personal Information is processed based on contract necessity, legal obligations, legitimate interests, or user consent. Users can withdraw consent when it is the basis for data use, like marketing or processing special categories of data.
3. Third-Party Sharing: Information may be shared with third parties (e.g., service providers, logistics, and analytics companies) who help with website operations, email services, order processing, customer reviews, and more. Each third party is bound by privacy obligations consistent with Moana Lisa’s standards.
4. Data Retention and Security: Data is stored only as long as necessary for its purpose, with specific measures in place to protect confidentiality. Although data security over the internet cannot be guaranteed, strict security protocols are in place.
5. User Rights: Users have rights regarding access, rectification, erasure, restriction of processing, objection, and data portability. Specific exceptions may apply, especially for legal compliance.
6. Children’s Privacy: The site does not target or knowingly collect data from children under 16.
7. Marketing Communications: Users may consent to marketing communications and have the option to withdraw consent at any time.
8. Policy Updates and Contact: Moana Lisa may update this policy, with changes published online. Users can direct inquiries or complaints to support@moanalisatoys.com.